Reference

Legal Rules For Your total4d Account

total4d sets out the Legal rules behind your account, wallet records and access to titles such as Dragon Tiger and Royal Fishing.

Account termsWallet recordsData choicesLocal access
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total4d Legal Rules For Your total4d Account
HELP WITH POLICY

Get Clear Answers On Legal Questions

A clear support route helps when a Legal question affects your account or wallet status.

Account terms Ask us to clarify a clause about phone verification, account details or access. Include the email or phone identifier connected with your account, and we will direct you to the relevant Legal wording without asking for your password.
Wallet records For a DANA, OVO, GoPay or QRIS receipt question, share the transaction reference and approximate time. We can compare the wallet record with the account request and explain whether a status check or further verification is needed.
Access questions If a Legal rule affects access from Medan or another Indonesian location, tell us the device path you used and the message shown. Eligibility depends on local law, and our reply will focus on the applicable access condition.
HOW WE HANDLE DATA

Your Data Choices Stay Visible

Legal also covers the practical handling of account data, browser cookies and security records.

Account data

We use your account identifier and confirmed phone details to connect requests to the right account. If a name, phone number or other account detail is incorrect, contact us with the correction you want us to assess.

Wallet matching

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference may be checked against your account request. This helps us investigate a receipt without treating an unverified payment record as an approved account action.

Cookies

Cookies can remember session settings and help us identify unusual sign-in behaviour. Your browser controls whether cookies are stored, but changing those settings may affect account access or the way Legal pages load.

Account security

Phone verification comes before account access, and we may ask for an additional account check when a sign-in or wallet request looks unusual. Keep your password and wallet PIN private; support will not need either one.

Record retention

We keep selected account, payment and security records for the period needed to operate the service, resolve disputes or meet a legal duty. A retention request can be sent to support with the account identifier involved.

Change requests

To request access, correction or deletion of eligible data, describe the change and provide the account contact used at registration. We may verify ownership first, then explain what can be changed where local law permits.

What Indonesian Accounts Need To Know

These Legal answers focus on the questions you may have before opening an account or asking us to change a record. They cover eligibility, payment evidence, cookies, retention and contact steps rather than general lobby features. If your situation is unusual, send the account identifier and the exact clause you are asking about so our support team can respond to the right Legal point.

The total4d Legal page covers account creation, phone verification, payment records, cookies, security checks, data requests and access conditions. It applies to actions involving DANA, OVO, GoPay, QRIS, bank transfer and virtual account records, with access depending on local law.

You may open an account only where local law permits. Before proceeding, check the access wording and provide accurate account details for phone verification. If your location or eligibility is unclear, contact us first rather than sending a wallet request.

Phone verification connects the account to the contact detail supplied during registration and helps us investigate unusual sign-in or payment activity. If the number is incorrect, ask support about a correction. We will not ask you to disclose your password or wallet PIN.

We may compare a DANA or QRIS reference, amount and approximate time with the account request to confirm its status. A receipt alone does not replace an open verification step. If the record does not match, support can explain the next Legal action.

Yes, you can request a correction by contacting support from the account contact used at registration. State which field is wrong and what should replace it. We may verify account ownership before changing the record, where local law permits.

Selected account, payment and security records may remain available for the period needed to protect accounts, resolve a dispute or meet a legal duty. Ask support about a particular record using its reference; the applicable retention response depends on local law.

Send the clause or topic, your account identifier and the question you need answered through our support route. For wallet matters, add the DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference, but never include a password or wallet PIN.

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